What is an integration?
An integration is a way to connect TracsConnect to another tool your shop uses — like Setmore for online booking, QuickBooks for your books, or your phone system. Once it’s set up, information flows between the two automatically.
Why connect at all?
Section titled “Why connect at all?”So you don’t have to type the same thing twice. When a customer books through Setmore, you don’t want to re-enter that in TRACS. When a technician clocks in through Connecteam, you don’t want to manually copy their time into a payroll system. Integrations handle that handoff for you.
How a typical setup goes
Section titled “How a typical setup goes”- Sign in to the other tool (or get an access key from it).
- Open the integration in your TracsConnect dashboard.
- Paste the access key or approve the sign-in.
- Confirm a few settings — what to sync, what to skip.
- Test the connection — TracsConnect runs a quick check.
- Turn on the sync.
Most setups take less than fifteen minutes. The trickier ones (like Setmore, which needs you to add specific booking-form fields) walk you through every step.
What if it stops working?
Section titled “What if it stops working?”Every integration has a Troubleshoot page that covers the most common problems and how to fix them. If you’re stuck, contact support — let us know which integration and what you were trying to do.