About TracsConnect

TracsConnect is the cloud companion to your NAPA TRACS shop management system. It brings your TRACS data into a modern dashboard you can use from any device, lets your customers book and pay online, and connects to the tools your shop already uses.

Who this site is for

• Shop owners setting up TracsConnect for the first time
• Managers configuring integrations and inviting staff
• Service advisors looking up “how do I…” answers without leaving the shop floor

What you can do with TracsConnect

• See your shop from anywhere — every work order, customer, and vehicle, on your phone or laptop.
• Connect the tools you already use — Setmore, QuickBooks, your phone system, and more.
• Let customers book online — appointments flow straight into TRACS, with the right vehicle attached.
• Send text messages — confirm appointments, share inspection links, follow up with one tap.

What this site is not

This site is for using TracsConnect. If you need help with TRACS itself (the software running at your shop), contact NAPA TRACS support. If you have a billing question, see the Help & Support section.