Autoflow

Autoflow supports digital inspection and customer engagement workflows. When you connect Autoflow to TracsConnect, your shop can link supported inspection and conversation activity to TRACS work.

What Autoflow powers in TracsConnect

• Digital inspection report lookup for supported repair orders
• Customer conversation lookup for supported repair orders
• Optional real-time notification settings for inbound messages and inspection events
• A shop subdomain setting so TracsConnect reaches the right Autoflow shop

What stays in Autoflow

• Autoflow user accounts and shop setup
• Autoflow inspection templates and customer messaging behavior
• Autoflow key and password rotation
• Provider-side delivery, support, and service status

Before you start

• Autoflow administrator access
• Your shop subdomain, such as yourshop from yourshop.autotext.me
• Your Autoflow API Key and API Password
• A TracsConnect dashboard account with permission to manage integrations

What you’ll do next

1. Connect Autoflow to TracsConnect from the Integrations page.
2. Add real-time notification settings only if your rollout requires them.
3. Review the known caveats before relying on live Autoflow activity.

If setup fails, use the troubleshooting page.