View invoices
The Billing History tab on the Billing page is the running list of every invoice TracsConnect has charged or queued for your account.
What each row shows
Section titled “What each row shows”Every invoice line has the date it was issued, the amount, the status (paid, open, void, etc.), and a short description of what it covers. There’s a View link to open the invoice in Stripe and a PDF button to download a copy for your records.
How to grab a copy
Section titled “How to grab a copy”Click PDF on the row you need. The file downloads immediately to your computer. View opens the live invoice in Stripe — handy if you want to see the full line-item breakdown.
Why an invoice might be missing
Section titled “Why an invoice might be missing”- Checkout never finished. A first invoice doesn’t appear until the subscription is active and Stripe has charged the first payment.
- The billing cycle hasn’t run yet. Invoices show up after each billing period closes, not the moment a charge is made.
- You’re looking at the wrong account. If you manage more than one TracsConnect tenant, double-check the account selector.
If an invoice should be there and isn’t, contact support.