Connecteam

Connecteam is a workforce management app for shift scheduling, time tracking, and team communication. When you connect Connecteam to TracsConnect, your shop can map Connecteam users to TRACS employees so timeclock activity can flow between the two systems.

What Connecteam powers in TracsConnect

• Employee mapping between Connecteam users and TRACS technicians
• Timeclock synchronization for mapped employees
• Per-work-order job tracking in Connecteam for mapped staff
• A setup wizard for reviewing and confirming employee mappings before sync goes live

What stays in Connecteam

• Connecteam users, teams, hubs, and plan settings
• Connecteam payroll and third-party payroll connections
• Access key creation, expiration, disabling, and deletion
• Connecteam-side timeclock setup and service status

Before you start

• A Connecteam account on a plan that includes access keys
• Account-owner permission to create or manage keys
• TRACS employee records ready to map
• A TracsConnect dashboard account with permission to manage integrations

What you’ll do next

1. Connect Connecteam to TracsConnect from the Integrations page.
2. Review and confirm employee mappings before relying on sync.
3. Review the known caveats before turning on live timeclock sync.

If setup fails or time does not sync, use the troubleshooting page.