Caveats
Use the key for the right shop
Section titled “Use the key for the right shop”AutoOps keys are shop-specific. If you manage multiple locations, copy the key from the Site Setup area for the exact shop you are connecting.
Rotate the key deliberately
Section titled “Rotate the key deliberately”If the key changes in AutoOps, paste the replacement into TracsConnect and run the connection test before relying on live workflows.
AutoOps controls scheduling behavior
Section titled “AutoOps controls scheduling behavior”TracsConnect stores the connection, but appointment rules, customer-facing scheduling, and AutoOps-side setup remain in AutoOps.
Start with a small test
Section titled “Start with a small test”Use one known appointment or workflow during rollout. Confirm the shop and customer context look right before expanding usage.