Add or activate a shop

Every shop you run on TracsConnect uses one “seat” from your subscription. New shops show up automatically once the Server Agent installed at that shop connects — you just need to activate them.

Activate a shop that’s already showing up

1. Open Billing.
2. Go to Manage Shops.
3. Find the shop in the discovered list — it’ll show with an Activate button next to it.
4. Click Activate.

If you have an available seat, the shop turns on right away.

What if you don’t have an available seat?

Check the Available Seats counter at the top of Manage Shops or on the Shop Licenses tab. If it’s at zero, click Buy Seat to add another one to your subscription. The new seat is charged on your next invoice and is available immediately for activating a shop.

Why activation might be blocked

• No available seats. Buy a seat first (see above).
• The shop hasn’t been discovered yet. Install the Server Agent on that shop’s main computer — once it connects, the shop shows up here within a minute or two.
• The Server Agent isn’t connected. See Server Agent offline.
• Billing setup isn’t finished. If you haven’t completed your initial checkout, finish that first.