Caveats
Subdomain formatting is strict
Section titled “Subdomain formatting is strict”Enter only the shop subdomain, not the full Autoflow address. For yourshop.autotext.me, enter yourshop.
Rotate paired credentials together
Section titled “Rotate paired credentials together”Autoflow setup uses a key and password pair. If either value changes, update both in TracsConnect before relying on the connection.
Notifications are per shop
Section titled “Notifications are per shop”Real-time notification settings belong to the selected shop. If your organization has multiple shops, configure and test each one separately.
Event coverage depends on Autoflow setup
Section titled “Event coverage depends on Autoflow setup”TracsConnect can only show Autoflow activity that is available for the connected shop and enabled event types. Confirm inspection and conversation settings in Autoflow during rollout.