ChatGPT
OpenAI’s platform powers the AI helper used by approved TracsConnect features. When you connect ChatGPT to TracsConnect, you give the dashboard permission to use your OpenAI account for those features — and usage is billed directly to your account.
What ChatGPT powers in TracsConnect
Section titled “What ChatGPT powers in TracsConnect”- AI-assisted summaries, drafts, and analysis inside supported dashboard workflows
- Optional routing through an OpenAI organization or project when your account uses them
- A connection test that confirms TracsConnect can reach OpenAI with your access key
- Usage billed and reported through your own OpenAI account
What stays in OpenAI
Section titled “What stays in OpenAI”- Billing, projects, organization settings, and usage reports
- Access key creation, rotation, and revocation
- Model availability and service status
- Account-level safety and data settings
Before you start
Section titled “Before you start”- An OpenAI platform account with billing ready for usage
- Permission to create an access key for the shop
- Your OpenAI organization ID or project ID, if your account requires either one
- A TracsConnect dashboard account with permission to manage integrations
What you’ll do next
Section titled “What you’ll do next”- Connect ChatGPT to TracsConnect from the Integrations page.
- Test the connection before staff use AI-assisted workflows.
- Review the known caveats before expanding access.
If setup fails, use the troubleshooting page.